We’re sorry to hear that you weren’t happy with our new TENA Silhouette Washable Absorbent Underwear or TENA Men Washable Protective Boxer.

For one product within a 12 month period, we're happy to give you your money back or send a replacement size for any fit related claims within 60 days of purchasing the garment and all we ask is that you provide a 15 word statement about why the product wasn't right for you.

If you have taken the underwear out of the packaging and have decided that you are dissatisfied with the garment, please click below to start your money back claim. Please ensure that you have your proof of purchase ready to upload.

If the underwear is still sealed in the packaging and the perforated "open here" tab has not been broken, please click below for information on our returns process.